Digatron Systems
After Sales
Digatron Systems
Our after sales service
Our products are developed and produced for a long service life. But should there be a problem, you can rely on our excellent service.
We have three different service centers:
By leveraging these advantages, we can deliver better service, meet customer needs, and enhance our company’s reputation.
We have three different service centers:
- Italy- where our Competence Center Is located, provides after sales services for all EMEA region and second level support all around the world.
- India, Pune-provides after sales services for APAC region.
- US- provides after sales services for NAFTA region.
By leveraging these advantages, we can deliver better service, meet customer needs, and enhance our company’s reputation.
After Sales
Service
Geographical coverage
By having service centers in three different geographical regions, our company provides assistance and support, reducing response times and ensuring that customers have easily accessible points of contact.
Operational flexibility
Distributing service centers in different locations offers greater operational flexibility.
Skills improvement
Each service center can develop specialized skills and specific knowledge based on the needs and characteristics of the region in which it is located. This leads to greater expertise in addressing the needs of local customers and the ability to provide more effective solutions.
Time zone coverage
With service centers in different parts of the world, our company can provide technical support and customer assistance continuously, regardless of time zones.
After Sales
Commissioning
Commissioning is the process of verifying and ensuring that a system or equipment is installed, operated, and performing according to the intended design and specifications. By offering an internal commissioning service, we can ensure that our products or systems are functioning correctly and meeting the desired performance standards.
Commissioning helps identify any potential issues or deficiencies in the installation or operation of a system. By conducting thorough testing, inspections, and functional checks during the commissioning process, our clients can address any problems and ensure that the system meets quality standards before being handed over to the use.
Commissioning helps identify any potential issues or deficiencies in the installation or operation of a system. By conducting thorough testing, inspections, and functional checks during the commissioning process, our clients can address any problems and ensure that the system meets quality standards before being handed over to the use.
After Sales
Spare parts
With an internal Warehouse and Logistic Center in Italy, the company can further optimize its customer service. Having all spare parts available locally significantly reduces waiting times for customers, avoiding delays caused by inadequate stock or lack of parts.
The logistic center and warehouse represent a fundamental resource to ensure a reliable, efficient, and high-quality service for the company’s customers.
The logistic center and warehouse represent a fundamental resource to ensure a reliable, efficient, and high-quality service for the company’s customers.